Staples Sydney — Electronics Store in Sydney

Reviews of Staples Sydney

• Alexis

  Added 2016.10.02

  I bought a pc here many yrs ago. Hp media center. It crashed acouple yrs after.i took it here to be fixed..they could find anything wrong..i figured it out myself..THE RAM NEEDED TO BE REPLACED. Techs,pls chk ram more often eh.
• Luke

  Added 2016.09.26

  Spoke to a manager yesterday about a call back i never got. I stated that i had called 3 hours prior and i was told i'd be called back and that i had called 5 times before the manager picked up the phone. She stated that people were in the IT room and that there was no excuse for No one picking up the phone. The IT manager was in the office and was able to take my call after being transferred (he's an awesome guy).
• Sean

  Added 2016.07.23

  Bought computers from this store over the last few years. First computer was a refurbished HP Slimline runnning windows XP. computer ran fine for the first 4 months before it started to run extremely slow for no reason, even after extra RAM was added. Eventually the computer stopped going into standby mode and eventually entered what now realize was a boot loop, which could only be remedied by a factory reset.
• Jesse

  Added 2015.07.11

  The second was a Toshiba laptop that lasted about 8 years, the only major issues i had with it was that the battery wore out fast and had to be sent away, followed by the charger dying 2 weeks after i got the laptop back. Then 3 years after i got the laptop, the CMOS battery died. Staples wanted to run diagnostics and other services instead of replacing the CMOS battery. They said it was a motherboard issue and that the battery was sautered into place(it wasn't, it was a clip type), and urged me to buy a new laptop as it was cheaper (it wasn't).
• Isabella

  Added 2015.05.12

  Bought a HP laptop there today, got home and realized that they gave me an Acer which wasn't worth what I paid. They gave me an inferior laptop which wasn't worth what I paid. Only reason I'm giving 3 stars because the lady that I called was really helpful. I'll never shop here again
• Tyler

  Added 2015.04.02

  Don,t like the way extended warranties are written on the receipt. You pay for an extended warranty only to find out this is not. I paid an extra 19 .95 and the agent said I had an extra years warranty but guess what the big boss said no warranty and she didn't, know who sales number it was that sold the chair well over 300.00 dollars and she was not going to look.
• Sophia

  Added 2015.01.28

  More recently, they renovated the store, making it much smaller and stock levels smaller. It's near impossible to get anyone on the phone. I've been calling since late October/ early November for questions in regards to their products and for class assignments where we have to interview people in the IT industry to get information we need to complete the assignments. Calling 5 times in an hour to get no response is ridiculous .
• Andrew

  Added 2014.12.03

  TL;DR their customer service is great in store, but be wary of any refurbished machines and make sure if it's refurbished, that they drop the price. You're going to have problems getting someone on the phone too.
• Aidan

  Added 2014.10.01

  Watch for extended warranty at Staples. The Best Buy always write the date for the warranty to expire
• Christian

  Added 2014.04.24

  Went to this store to make a purchase and found out the item was not in store and showing sold out online. The girl that waited on me went way beyond of what I would ever expect to find what I was looking for and get it shipped to the store. I would go here in a heartbeat with Service like that. I would recommend others as well do the same.
• Charles

  Added 2013.10.03

  Recently I went to Staples to buy a laptop for school with money from a laptop grant, and they only had 2 of the HP laptop i wanted in stock. The first was refurbished but they wouldn't drop the price like they used to, or their on floor model which while sightly dinged, had a charging problem with the battery. They stated that they weren't ordering anymore in and that if i wanted a brand new one I'd have to wait 2 weeks for the laptop to be sent away to have the battery replaced and returned, being warned that with the approaching Black Friday sales and Christmas, it could take longer. They assured me that there was no issue with the refurbished machine so i asked to test it before i decided. Right from the get go it was acting weird and very very slow. I took my business elsewhere and got a better laptop.